Follow us on:

Euskara   |   Español   |   English   |   Français

Inicio
Menu

This website uses cookies to enhance your browsing experience and provide a more personalized service. By continuing to browse the site you are agreeing to accept our use of cookies.
You can change your cookie settings or receive more information by reading our Cookies Policy.

Tips

To get the most out of your Museum visit, we recommend that you consider the following advice:

BEFORE THE VISIT

If you wish to check items in the coatroom, we recommend you arrive 15 minutes before your tour is scheduled to begin.

If you have any questions, please check with us by calling our information line (+34) 944 35 90 80, Tuesday to Sunday, 10 am to 8 pm

ZERO ESPAZIOA A GOOD PLACE TO START

We recommend you visit Zero Espazioa, located in the Museum Hall Zero Espazioa. There you'll find all the information you need to make your visit to the Museum an unforgettable experience.

More information about Zero Espazioa

Rules for groups

Visitors touring the Museum in a group are kindly requested to observe our indications to facilitate access.

Groups with advanced booking should go to the group admission desk located at the rear entrance. The group admission desk is also the place for groups to meet their guides.

If you wish to check items in the coatroom, we recommend you arrive 15 minutes before your tour is scheduled to begin.

DURING YOUR VISIT

CENTRAL ATRIUM

The Atrium is the heart and soul of the Museum and serves as a point of reference for visitors. The three floors of galleries arranged around this central area are interconnected by catwalks, glass elevators, and stairs.

EXHIBITION GALLERIES

The exhibition space comprises a total of 20 galleries.

The Atrium and catwalks connect the different galleries, making it easy to find your way around the Museum and providing different perspectives on the various exhibition spaces. As you enter the Museum, you’ll discover that despite the complex shapes and forms of the exterior, the interior is a clear and orderly space that is quite easy to negotiate.

Please note

During the summer, it is suggested that layered clothing be worn as the temperature inside the Museum is quite cool.

Non-exhibition areas

Non-exhibition areas include a 300-seat Auditorium, two restaurants, a café, and a store/bookstore.

Admission price includes an audio guide with information about the architecture of the building and the exhibitions, as well as your copy of the Guggenheim Bilbao guide. Both are complementary and will make your visit more enjoyable. Begin learning about the museum’s architecture by pressing 1 on the audio guide. After the architectural segment, the audio guide will lead you on a self-guided tour through the different galleries.

Use the floor plans in the Guggenheim Bilbao guide to locate exhibitions and services.

Help us protect the artworks

DO NOT TOUCH

Do not touch the works of art. They are fragile and can be damaged by the slightest touch. Sharp objects, including pens and other such pointing devices, are not allowed in the galleries. Please keep a safe distance from the works of art.

WITH CHILDREN

If you come to the Museum with children, make sure they are with you at all times. Help us by explaining how important it is not to touch the objects. Do not let them run around the galleries as they may disturb other visitors. Groups of children must not be left unattended. Groups should have one adult for every 10 children.

OBJECTS

No large objects are allowed in the galleries: umbrellas, packages, rucksacks or bags over 35 x 35 cm. These objects can be checked at the coatroom.

PHOTOS AND VIDEO

No images may be taken inside the Museum.

ANIMALS

No animals are allowed, except for seeing-eye dogs.

SMOKING

No smoking. Food is not allowed in the Museum either.

These rules have been adopted to ensure the safety of our visitors and of the artworks. Rules must be observed at all times.
Your collaboration is greatly appreciated. Please help the museum staff do their job.
×