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Accessibility

One of the priorities of the Guggenheim Museum Bilbao is to make sure that everybody has access to all Museum services and activities.

Guggenheim Museum Bilbao accessibility guide (224KB)

Audio guides

This portable system allows visitors to enjoy a self-guided tour, listening to information on the architecture of the building and exhibitions. Adjustable headphones are available and operate on a magnetic loop system.

Note: Audio guide for kids nr. 100: Children will have fun discovering the keys to The Matter of Time.

Adapted video guides are available for the hearing impaired in Spanish sign-language or with subtitles. Written explanations are also available in Basque, English, French, German, and Italian.

Audio described visit of the Museum exterior for the visually impaired, thereby allowing the participants to discover the building designed by Frank Gehry, the work Puppy, by Jeff Koons, and the piece Maman, by Louise Bourgeois.

CHAIRS AND STROLLERS

CHILDREN

Baby strollers are available at our coatroom.

Wheelchairs

Wheelchairs are available for the comfort of visitors who might need them. Ask at our coatroom.

Portable chairs

Ultra-light chairs to rest at any point while enjoying the exhibitions are available at our coatroom.

Restrooms

All restrooms have individual wheelchair accessible toilets. There are baby-changing facilities on floors 1 and 0.

SERVICES

Store/Bookstore

Check our wide range of products. Our staff will offer personalized assistance.
Phone (+34) 944 35 90 85.

 

Counters

Our admission and information desk counters are adapted for wheelchair users and equipped with a magnetic loop system.

 

Library

The Museum library specializes in books on modern and contemporary art. Our librarians will be able to assist you if you have any questions.

 

Café and Restaurant

Full-service restaurant serving one of the most select Basque cuisines. If you have any food allergies, please let us know so we can provide you with suitable alternatives. The Bistró Restaurant also has high chairs for children.
Phone (+34) 944 23 93 33.

 

Auditorium

The Museum auditorium has spaces reserved for wheelchairs and is equipped with a magnetic loop system for the hearing impaired.

 

Elevators

All elevators are large enough to provide convenient service between floors.

 

One-stop assistance

The information desk will help you with everything you need, including ticket purchase, coatroom services, and audio guides.

 

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