Accessibility
One of the priorities of the Guggenheim Museum Bilbao is to make sure that everybody has access to all Museum services and activities.
Audio guides
This portable system allows visitors to enjoy a self-guided tour, listening to information on the architecture of the building and exhibitions. Adjustable headphones are available and operate on a magnetic loop system.
Adapted video guides are available for the hearing impaired in Spanish sign-language or with subtitles. Written explanations are also available in Basque, English, French, German, and Italian.
Note: Audio guide for kids nr. 100: Children will have fun discovering the keys to The Matter of Time.
CHAIRS AND STROLLERS
CHILDREN
Baby strollers are available at our coatroom.
Wheelchairs
Wheelchairs are available for the comfort of visitors who might need them. Ask at our coatroom.
Portable chairs
Ultra-light chairs to rest at any point while enjoying the exhibitions are available at our coatroom.
Restrooms
All restrooms have individual wheelchair accessible toilets. There are baby-changing facilities on floors 1 and 0.
SERVICES
Store/Bookstore
Check our wide range of products. Our staff will offer personalized assistance.
Phone (+34) 944 35 90 85.
Counters
Our admission and information desk counters are adapted for wheelchair users and equipped with a magnetic loop system.
Library
The Museum library specializes in books on modern and contemporary art. Our librarians will be able to assist you if you have any questions.
Café and Restaurant
Full-service restaurant serving one of the most select Basque cuisines. If you have any food allergies, please let us know so we can provide you with suitable alternatives. The Bistró Restaurant also has high chairs for children.
Phone (+34) 944 23 93 33.
Auditorium
The Museum auditorium has spaces reserved for wheelchairs and is equipped with a magnetic loop system for the hearing impaired.
Elevators
All elevators are large enough to provide convenient service between floors.
One-stop assistance
The information desk will help you with everything you need, including ticket purchase, coatroom services, and audio guides.